Below
Are The Most Frequently Asked Questions.
Please Call Or E-Mail Us With Any Other
Questions You May Have |
| Why
are Anytime World Wide prices so low? |
We
distribute our products throughout the world.
We maintain low overheads and high volume
so you can benefit with huge savings.
|
| How
can I get free delivery? |
Yes,
we offer free shipping based on the dollar
value of your order. If your order is $20,000.00
or more, shipping within the United States
we pay the freight. There are execptions
to this freight policy if you are located
in a high freight zone, such as Alaska, for
example. We will still attempt to absorb
as much of the shipping charges as possible,
while still maintaining a small margin.
In any event if Anytime World Wide needs to
adjust its freight policy, you will be
contacted before your order is processed.
|
| I
have a large requirement, is there a better
price? |
We
want to provide all our customers with not
simply the lowest price, but the lowest
delivered price. There is usually additional
savings that can be passed along to large
enough orders. Anytime World Wide welcomes
any request for pricing review in the hopes
of added savings for the customer. Please
call, fax or e-mail any request for quotes
to us.
|
| How
is the order shipped? |
All items
are delivered by ground using UPS, Fedex,
USPS, or freight delivery companies when
the products are oversized or heavy. Arrangements
can be made for inside delivery, residential
delivery, and non-dock delivery in the case
of heavy shipments. We must have a valid
street address. Deliveries will not be made
to P.O. Box or Mail Boxes.
|
| When
will I receive my order? |
The general rule is stock items will usually ship within 72 hours (there can be exceptions). Depending on the size of the item, the weight of the item, and the delivery location allow from 5 to 14 business days in transit shipping time.
|
| How
do I track my order? |
Once
the item has been shipped you will receive
an e-mail with shipping information (item,
quantity, shipping address, carrier and
tracking number).
|
| What
is your cancellation policy? |
There
is no charge for cancellation as long as
the order is not being produced special
and has not been shipped. If the product
has been shipped, we will have to charge
the freight cost charged to us since we
can't stop shipments in transit. All cancellations
must be in writing, faxed or e-mailed.
|
| What
happens after I place an order? |
You
will receive a confirmation e-mail upon
Anytime World Wide acceptance of the order
detailing all charges for products, freight
if any, sales taxes if located in the State
of California. Please verify this information
and contact us if there are any changes
to the order.
|
| What
is your privacy policy? |
Anytime World Wide firmly believes in customer confidentiality.
We will not distribute or sell any of your
information. All information is used solely
to process your order.
|
|
| Volume Discounts |
Additional Volume Discounts and
Freight Reductions
On Orders Of $500 Or More May Apply.
Please Call (877) 421-2910 For Added Information. |
|
Free Shipping On Orders of $20,000 or Greater |
|
| Cash Discounts |
| A 5% trade cash discount is offered from merchandise total excluding any freight for prepaid orders with check sent by USPS mail or express envelopes (USPS, Fed-Ex, UPS, etc.) This does not apply to payments by credit card since we are charged fees for processing the payment. |
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|
| All requests for bids include the cost for merchandise, freight, volume and trade cash discounts. Each bid is reviewed based on the dollar value, type of product, and ship to location to determine if added discounts or freight allowances can be offered. Bids requested before 3:00 PM Pacific Standard Time are processed and faxed the same day, after 3:00 PM processing and faxing is the next business day.
|
|
| Freight Discounts |
We have a standard
charge of $34.95 for freight and processing of orders
that are less than $100. Freight costs are computed
based on ship to zip code location, fuel surcharge, freight carrier
minimum charges and/or size and weight of products
ordered. Freight charges are based on delivery to
company docks. Carriers charge extra fees for residential
deliveries, deliveries of large or heavy items needing
a liftgate to unload to ground level, call before
delivery request, inside delivery request (means carrier
takes shipment off of truck and moves it to closest
indoor location). For any special requirements please
specify in Comments/Ordering Instructions area located
near the bottom of the Order Form.
|
|
| Freight Quotes |
For freight quotes to Alaska and Hawaii,
please call us at (877) 421-2910.
For freight quotes to Canada and other international locations,
please call us at (805) 719-4670.
For same day freight quotes, please email us at sales@anytimeworldwide.com
Please include the stock number, quantity, and the ship to location.
|
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| Customer Freight Carriers |
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| Due to our high volumes of shipments, the freight carriers we use offer us large discounts from their normal price structures. These savings are passed on to you, our customer, and added to your invoice. For customers with special relationships or contracts with their own carriers, and who would prefer for us to use those carriers, please supply us with the name of the carrier, carrier phone number, and your account number.
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